사업단 성과관리

  • 사업단 성과관리
  • 연구논문 실적

Scale development for the practices involved in creating value propositions in the exhibition industry: Service-dominant logic with a mixed-methods approach

페이지 정보

작성자 BK21Four 댓글 0건 조회 51회 작성일 -0001-11-30 00:00
  • 저자 Jin-Soo Lee, Sangwon Park
  • 저널명 Tourism Management
  • DOI 10.1016/j.tourman.2023.104780
  • 본문

    Building on a mixed-method approach, this study examines the practices engaged in creating value propositions in the exhibition industry from the perspective of service-dominant (S-D) logic, which regards the offering of value propositions as service innovation and an essential prerequisite for value cocreation. Consequently, a five-factor structure with 40 measures underlying the practices of offering value propositions is developed and validated. The extant tourism literature on the meetings, incentives, conventions, and exhibitions (MICE) industry mainly examines value cocreation issues while overlooking the concept of value propositions. This study contributes to the S-D logic literature by extending the theoretical understanding from value cocreation to value proposition. The findings of this study present important dimensions and attributes that are involved in creating value propositions for service innovation. Exhibition service providers can use these findings as a blueprint for service innovation project management and as a checklist for assessing their innovation competency.

    댓글목록

    등록된 댓글이 없습니다.